knowledge

2020-10-03

Fiber Hope Optical Communication Tech Co.,Ltd. supplies tracking number for all shipments. This will permit you to monitor the location of the buy. Get in touch...

What port of loading available for FTTH cable?

2020-10-03

Most of the time, Fiber Hope Optical Communication Tech Co.,Ltd. will select the nearest warehouse port. If you need to specify a port, please contact customer service directly...

What port of loading available for FTTH cable?

What to do if FTTH cable is damaged during shipping?

2020-10-03

The surest way for customers is to purchase cargo transportation insurance before transporting. Once the products are damaged, the first thing needs to do is make...

What to do if FTTH cable is damaged during shipping?

What to do if it is incomplete FTTH cable delivery?

2020-10-03

If your purchase is missing any parts or items, please let us know as soon as possible. Fiber Hope Optical Communication Tech Co.,Ltd. is dedicated to your satisfaction...

What to do if it is incomplete FTTH cable delivery?

What should I do once I receive FTTH cable imperfections?

2020-10-02

Please contact us immediately once you have found the imperfections of FTTH cable. If you have received our second-best product,we will arrange professional staff to verify it...

What should I do once I receive FTTH cable imperfections?

Where to get help if FTTH cable gets problem during the use?

2020-10-02

We are convinced of the quality of FTTH cable. However, we welcome customers to forward questions, which will help us to do better in the future. Speak to our after-sales support...

Where to get help if FTTH cable gets problem during the use?

Can we arrange the FTTH cable shipment by ourselves or by our agent?

2020-10-02

If you want to organize the FTTH cable shipments, then please contact us. Fiber Hope Optical Communication Tech Co.,Ltd. comprehends that in relation to transport...

Can we arrange the FTTH cable shipment by ourselves or by our agent?

What kind of packing is provided for FTTH cable?

2020-10-02

The packing materials for FTTH cable prove to be reliable in protecting the external structure of the product. Normally, we use more than one packing material, and...

What kind of packing is provided for FTTH cable?

Is FTTH cable tested before shipment?

2020-10-02

The Pre-Shipment Inspection (PSI) is one of many types of quality control inspections conducted by Fiber Hope Optical Communication Tech Co.,Ltd.. With no exception...

How to pay for FTTH cable?

2020-10-02

Fiber Hope Optical Communication Tech Co.,Ltd. offers several different payment methods. Consult the customer service department to find the easiest payment method...

Does FTTH cable have warranty period?

2020-10-02

Each FTTH cable has the warranty period. During the warranty period, the product could be maintained and repaired for free. The warranty period may be extended if...

How long is the warranty period of FTTH cable?

2020-10-02

The FTTH cable warranty period begins at the time of purchase. If defects occur during the warranty period, we will repair or replace them free of charge. For warranty...

How long is the warranty period of FTTH cable?

How to extend FTTH cable warranty?

2020-10-02

If you want to expand the guarantee for FTTH cable, please consult with our Customer Service for comprehensive information. It's important to note that you've got...

Can FTTH cable be customized?

2020-10-02

Fiber Hope Optical Communication Tech Co.,Ltd.'s professional service team provides customized services to suit unique or challenging business requirements. We...

Can FTTH cable be made by any shape, size, color, spec. or material?

2020-10-01

Utilize the product personalization service of Fiber Hope Optical Communication Tech Co.,Ltd. to make sure your products correctly advertise your brand and make...

Can FTTH cable be made by any shape, size, color, spec. or material?

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